Draft. Not yet reviewed by a lawyer and not in force.
Privacy policy
Last updated October 11, 2026
Who this covers
This policy covers two groups: beauty professionals who use Beauty Brain (our customers), and their clients, whose information our customers keep in Beauty Brain. For clients, the beauty professional decides what is collected and why; we handle it on their behalf.
What we collect from customers
Your name, email, mobile number, business name and address. What you tell us about your business during setup: services, prices, hours, policies, how you write, photos. If you register for texting, how your business is set up and its tax ID. How you use the app. We do not receive or store your card number; Stripe handles payment.
What we hold about your clients
Names, phone numbers, emails, appointment history, notes you write, payments recorded, and the answers they give on intake and consent forms, which can include health details relevant to a service. This belongs to you. We use it only to run the service for you.
How we use information
To run your website, bookings, texts and reports. To write content for you. To bill you and register your texting number. To keep the service secure and fix problems. We do not sell personal information, and we do not use your clients' information to market to them ourselves.
Text messages
Clients are texted only after they agree. A mobile number and the agreement to receive texts are never shared with or sold to anyone for their own marketing. Every text can be stopped by replying STOP.
AI
We send what is needed to AI providers to write content and answer your questions. Those providers process it for us under agreements that do not let them use it to train their models.
Who we share with
Companies that run parts of the service for us and may only use the information for that: hosting and database, texting and scheduling, payments, AI, search data and image generation. We also share when the law requires it.
Keeping it safe
Information is encrypted in transit and at rest, access is limited to what each part of the system needs, and intake and health answers are restricted to you. No system is perfectly secure; we will tell you promptly if something goes wrong that affects you.
How long we keep it
For as long as you have an account. After you cancel we keep your data for 60 days in case you return, then delete it, apart from billing records the law requires us to keep.
Your choices
You can see and change your information in the app, ask for a copy of your client list, or ask us to delete your account. A client who wants to see or delete what a studio holds about them should ask the studio; we will help the studio do it.
Children
Beauty Brain is not for anyone under 18 to hold an account.
Changes and contact
We will tell customers before a change that matters takes effect. Questions go to the support address shown in the app.