- What do you mean by AI teammates?
- Each one is a part of the app with one job, like answering client texts or watching your Google listing. They do the work, report back in plain words and ask you yes or no. You talk to one of them, The Brain, and it passes work to the rest.
- I'm not good with technology. Is this for me?
- Yes. Everything is built around short questions and a yes button. You never build a page, write a formula or touch a setting you don't understand, and we set up the technical parts with you on a call.
- I already have a booking system and a website.
- You can paste your current booking link and your services are read in for you. Your new site replaces the old one on your own domain when you are ready, and not before.
- Is another lash artist in my city using this?
- On the SEO package, no. We take one business per specialty in each city, because two studios can't both be the one we're working to put first. That is why you apply for it: we check that nobody already holds your specialty in your city before we say yes. The Regular package is open to everyone.
- Who do the texts come from?
- A number registered to your business. Clients see your business name. Front Desk answers what it can and brings you in for anything that needs you. Clients agree to texts when they book, and can stop them at any time.
- Will it post or text without asking me?
- Reminders, confirmations and aftercare go out automatically, because that is what they are for, and you can switch any of them off. Anything written for you to say, such as a post, a page or a message to a group of clients, waits for your yes.
- Do you promise I'll rank on Google?
- No, and nobody honestly can. The SEO package is the ongoing work of making your business easier to find, and an honest weekly look at how it is doing.
- Which payment processors can I use?
- Stripe or Square. You use your own account, so if you already take cards with one of them, you keep it. If you don't have one yet, we help you open it on your setup call. The money goes straight to your bank, and their card fees are between you and them. We don't add anything on top.
- What does it cost?
- Pricing is being finalized. People on the waiting list hear it first.
- What if I leave?
- Cancel any time. There are no contracts. Your domain and your client list are yours, and you can take both with you.